Managing relationships is today recognized as the key success factor in our personal and professional lives. Well-managed relationships with customers and suppliers, employees and competitors have become crucial.

The book emphasizes the role of people-interaction in the workplace. Kripal and Singh extend the meaning of Relationship Management beyond the popular notion of customer care to mean a careful handling of one's association with peers, subordinates and superiors. Presenting a proposal of 6 Es (Managers must be Entrepreneurial, Ethical, Empathetic, free of Egos, clear in their Expectations, and inspiring as role models or Examples), the authors provide solutions to three-hundred typical human relationship problems.